FAQs

How Long Will It Take To Receive My Order?

Each item is made to order. Our production time is typically 1-2 business days. We ship items same day that they are made.

Do You Sell Wholesale?

Yes we do! Please contact us for wholesale information. We have low MOQ and fast turnarounds.

My leather Color Looks Different Than the Product Photo?

We understand that all computer screens are different and show slightly different colors. Our Swatch photo at the end of the listing best represents the colors we offer. However, we are recycling scrap leather as well, so the colors may vary slightly depending on which scrap we use. Please always reference the color swatch photo at the end of the product images to best decide which color you would like.

I am having an item shipped OVERSEAS, do I have to pay tax?

Each country has their own VAT/Tax/Tariff. We are not responsible for the countries tax. We cannot accept returns if you choose not to pay this tax locally. Your local post office or government office will collect this tax.

My item has markings on it that I didn't expect. Where did those come from?

Because we are committed to using only the best natural leather, each item’s journey begins with a living cow and ends in your hands. When two cows brush up against each other while roaming the pasture on a sunlit afternoon, or when a female cow gives birth to a newborn calf, that journey is recorded in the form of scratches, scars, or slight variations in color and thickness. We know our customers are singular, original people, which is why we embrace these natural variations and create leather custom pieces with character.